Returns

 

Please fill out the following form regarding Item Return or Warranty Request.

All Return requests must include a Valid TAX Invoice stating Authorised Reseller Name, Invoice Number, Date Purchased & Part Purchased.

All Warranty requests must include a Valid TAX Invoice stating Authorised Reseller Name, Invoice Number, Date Purchased, Part Purchased. Along with a Valid Tax invoice from licensed installers/workshop in Australia.

Once your request has been received, it will be under review, where we expect to respond within 24-48 hours on business days. We will then advise the next step of the process dependant on the outcome of review.

Please let us know the order/invoice number you received when purchasing the parts, or the reseller you purchased the parts from
Please describe the issue you experienced with your Hardrace parts
Please upload an attachment highlighting the issue with the faulty parts